The Norwegian National Contact Point can provide information on the rules applicable to healthcare in Norway. It can also help patients to find their way around in the Norwegian health service. A patient from another EEA country can opt to use a public-sector or private-sector healthcare provider.
Treatment within the Norwegian public health service
For a number of types of treatments in Norway, the waiting lists are long. EEA citizens will have to join the same queue for healthcare like anyone else in Norway.
In the case of high demand for treatment, there is a risk that a given hospital is unable to accept citizens other than those who reside within the hospital's catchment region. EEA citizens will then have to find an alternative hospital with capacity.
In Norway, the health system requires everyone to have a referral from a medical professional in order to consult and be attended by the specialist health service. This will also apply to residents of another EEA country.
If EEA citizens wish to receive healthcare within the public health service in Norway, they can go to Velg behandlingssted (Select place of treatment) to get an overview of healthcare providers. They can also choose between some private healthcare providers that are part of the public health care system through agreements.
EEA citizens can call the National Contact Point on telephone number +47 23 32 70 00 for advice and guidance.
The rules applied by the EEA citizen's own national insurer, determine the terms and conditions applicable to reimbursement.
Authorisation and specialisation
If there is a requirement of proof that the treatment provider is an authorised/licensed practitioner, or proof of his/her specialism, one can either ask to have this documented by the treatment provider, or request their Health Personnel Registration (HPR) number or date of birth. Using their HPR no./date of birth one will be able to download a copy of their professional credentials from the website of the Norwegian Registration Authority for Health Personnel (SAK).
Patient injury compensation
All forms of medical treatment entail a risk. Should anything go wrong during the treatment, the patient can file a claim for compensation with the Norwegian System of Patient Injury Compensation (NPE).
The Norwegian Health and Social Services Ombudsman
The Norwegian Health and Social Services Ombudsman can provide advice and guidance on rights as a patient. The patient can contact the Ombudsman representing the Norwegian county in which she/he will be receiving treatment.
The European Health Insurance Card
In the event of a medical emergency while an EEA-citizen are holidaying in Norway, they are well-advised to carry a European Health Insurance Card (EHIC). This is proof that they have the right to receive necessary healthcare from a healthcare provider under the Norwegian public health service. Learn more about healthcare rights in Norway for tourists from an EEA country or Switzerland.
The right to receive healthcare in another EEA country is no substitute for personal travel insurance.
Helfo recommends that all foreign nationals in Norway are covered by supplementary travel insurance.